Refund Policy

Last updated: 2 November 2026

We want you to be happy with Zinewright. If it does not work for you, you can get your money back.

14-day refunds

You can request a full refund within 14 days of any payment, whether it is a one-time purchase, a first subscription payment or a renewal. No reason is required.

After a refund, the related plan ends. Publications that depend on it are taken offline; your drafts stay in your workspace.

After 14 days

You can cancel a subscription at any time to stop future renewals. The plan stays active until the end of the period you paid for. We do not give partial refunds for unused time, except where the law requires it or the service was unavailable for a significant part of the period because of a problem on our side.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

• Use the link in your Paddle receipt email, or find your order at paddle.net; or
• email support@zinewright.com with the email address you used to pay, and we will arrange it with Paddle.

Approved refunds go back to the original payment method. Depending on your bank, it usually appears within 5–10 business days.

Your statutory rights

This policy does not affect any rights you have under the consumer protection law of your country.